APEX Awards

The APEX Awards recognize specific achievements that are successfully implemented in the past year (defined this year as July 2019 – June 2020). The achievements should not be just a general improvement or a modification upon an already existing program – they must be innovative and brand new.

Click here to view 2020 winners

Click here to view 2019 winners

Click here to view 2017 winners

Click here to view 2016 winners

APEX Best Inflight Entertainment Innovation

This APEX Award was created to award airlines and/or their vendor partners who have created a new inflight innovation that is elevating the passenger experience via GUI design, features/applications, streaming, hardware, seat integration, etc.

APEX Best Inflight Connectivity Innovation

This APEX Award was created to award airlines and/or their vendor partners who have created a new inflight innovation including interactive connectivity onboard, unique WiFi features/offerings, etc.

APEX Best Airport Innovation

This new APEX Award recognizes achievement in creating a new airport innovation, idea or offering.

APEX Best Marketing Innovation

This APEX Award recognizes achievement in creating a new marketing campaign or idea.

APEX / IFSA Awards

APEX/IFSA Best Cabin Innovation

This APEX/IFSA Award recognizes outstanding achievement in creating a thoughtful new cabin environment, including galleys, lavatories, and means to increase efficiency for crew.

APEX/IFSA Best Product or Service

This APEX/IFSA Award recognizes innovations in passenger comfort, including seats, design, lighting, temperature control, air quality and more. Sustainable entries will be given additional credit.

APEX + Crystal Cabin Award

Best Customer Journey Experience

The category Best Customer Journey Experience comprises all products that help to improve the customer experience journey (inspiration, planning, booking, purchase, pre-trip, departure, in-flight and post-trip) across airline travel categories. It includes technical end-to-end solutions across categories including applications, artificial intelligence, tools, devices, software, programs etc. The product should offer benefits for airlines, OEMs, and/or suppliers by offering new digital solutions and specific insights about passengers experience for the benefit of on-board technical utilization. The finalists and award winner will provide airlines and their suppliers an inspirational example on how to optimize the cabin for end-to-end travel solutions centered around personalized passenger experience.